FREQUENTLY ASKED QUESTIONS
* Please note athlete’s age and grade are for the upcoming 2018/2019 school year.
Payment: Registration must be paid in full prior to attending Camp. Payment must be made in full at time of registration.
Cancellation and Refund Policy:
More than 30 days out (All Clinics): A full refund or camp credit will be issued to you (minus a $25 administrative fee) if for any reason you must cancel your Sara Matthews Volleyball LLC registration. Credit is good for the current season. Sara Matthews Volleyball LLC reserves the right to cancel a Camp for any reason without prior notice. In this case, full refund is given for all monies collected by Sara Matthews Volleyball LLC only. Sara Matthews Volleyball LLC will not be responsible for refunds on airline flights, hotel reservations, or other incidental fees incurred in conjunction with the Camp.
More than 30 days out (All Skills, Elite & Team Camps) : A full refund or camp credit will be issued to you (minus a $100 administrative fee) if for any reason you must cancel your Sara Matthews Volleyball LLC registration. Credit is good for the current season. Sara Matthews Volleyball LLC reserves the right to cancel a Camp for any reason without prior notice. In this case, full refund is given for all monies collected by Sara Matthews Volleyball LLC only. Sara Matthews Volleyball LLC will not be responsible for refunds on airline flights, hotel reservations, or other incidental fees incurred in conjunction with the Camp.
Less than 30 days out: No refunds will be given.
Please contact us at firstname.lastname@example.org with any questions or concerns.
How do I register for camps?
From the home page, click on the “Learn more” button for the camp you are interested in. From there, simply add the camp or clinic to your cart. You can also select the individual camp or clinic you are interested in by selecting it from “Camps” in the upper right corner drop down. Once finished, simply go to your cart and proceed to check out.
All spots are filled on a first come first served basis by date we receive your payment.
What is the age range for each camp?
For all summer camps, all grades refer to the athlete’s incoming 2017-18 grade level. Sara Matthews Volleyball Camps are open to any and all participants that fall within the age range designated. The age range for each camp or clinic is listed on each camp description.
Who can register for camps?
Camps are open to everyone. Some camps are limited by age, grade level and/or gender, and all camps are limited to a maximum number of campers. Spots are filled first come first served based on date we receive your payment.
When is the deadline to register?
All camps have a limited number of spots based on the number of courts and/or dorms we have reserved for that camp. All spots are filled on a first come first served basis by the date your registration is complete. The only registration deadline is for Elite camp. All other registrations will stay open until all spots are full. If spots are still open on the day of camp, walk up registration will be available.
How soon should I receive confirmation of my registration?
When you fill out the online registration form and pay online, you will receive confirmation via email immediately.
What is the difference between the residential and commuter options for a camp?
Our Elite camp has the choice of residential or commuter.
Residential campers will have on campus housing and meals provided during the camp.
Commuter campers will have some meals provided but will be responsible for their own housing and transportation to/from each day of the camp. Breakfast is not included for the Commuter campers option
We also have many other camp and clinic types. Make sure to read the camp description to see what is included. For many of our shorter clinics and/or day camps, athletes will need to bring their own meals and snacks.
How do I know the schedule of my child’s camp?
General times for camps or clinics are posted on our website. For multi day camps, we will e-mail schedules as part of our pre-camp packet about one week prior to the camp’s start date.
Can parents watch the training sessions?
Yes, all training sessions are open to observe for parents and families of the athletes.
Can parents visit their child during overnight camp in the dorm?
Parents may visit their child outside of the dorm only. At no time other than check in and check out will anyone be allowed into the dorms that is not a registered camp athlete or staff member. This is a security precaution for all that attend the camp. No one other than the campers assigned to a room may be in the room at any time.
My child is attending an overnight camp and staying in the dorms. What should she bring?
- Linens – Linens and pillows are not provided by the dorm.
- Toiletries – soap, hair care, tooth brush, toothpaste
- A towel for showering
- Athletic wear
- Water Bottle (We will have Gatorade and water coolers to refill bottles)
Who provides supervision while my child stays in the dorms?
Camp coaches and staff will also be staying in the dorms. Campers will receive room #s and phone #s of camp staff. Campers will be supervised at all times.
Can I request my roommate?
Yes, you may e-mail your roommate preference to email@example.com . We will make every attempt to honor all roommate preferences, but it is not always possible due to numbers of athletes and rooms available. The best chance to have a roommate preference honored is for both campers to each send an email requesting the other as a roommate. Make sure you and your roommate register early. All camps have a limited # of spots and are first come first served. Campers can only request one roommate. If more than one is requested, the request will not be honored. Additionally, roommate requests are subject to the discretion of Sara Matthews Volleyball Camp.